Local and Trusted
Workmanship Warranty
Solar Power Installed
About Dixon Electrical
How long has Dixon Electrical been in business?
Dixon Electrical has been proudly operating since 2017. Over the past 7 years, we’ve built a trusted reputation across the Whakatane region for delivering quality solar and electrical solutions with a hands-on, owner-led approach.
Is Dixon Electrical locally owned, and what areas do you serve?
Yes — we’re a 100% locally owned and operated business based in Awakeri. We serve Whakatane and surrounding communities within an 80 km radius.
Being local means we understand the specific needs of rural and regional households and offer personalised service every step of the way.
Unsure if we service your particular area? Contact us and we’ll see how we can help!
How do you stay up to date with solar technology and industry standards?
We stay current by actively following updates from SEANZ, solar manufacturers, and the Clean Energy Regulator.
Matt regularly completes technical training, reviews product releases, and installs the very systems he recommends — giving us real-world insight into what works.
This hands-on approach ensures we’re always working with proven, high-performance technology that meets or exceeds New Zealand’s latest standards.
What does it mean that the owner is also the installer?
It means you’re dealing directly with the person who will actually install your system — not a salesperson or a subcontracted team.
Matt Dixon is a qualified electrician and solar specialist who handles everything from your initial site visit to the final panel on your roof.
This hands-on approach ensures expert advice, fewer delays, and an installation you can trust.
What is Dixon Electrical’s mission, and how does it guide each job?
Our mission is simple: to deliver top-tier solar and electrical services with a personal touch.
Every decision we make — from the products we use to the way we communicate — is focused on saving our customers money, building trust, and providing reliable, long-term energy solutions.
What Makes Dixon Electrical Different
What makes Dixon Electrical different from other solar companies in New Zealand?
We specialise in owner-installed, high-performance solar systems — no subcontractors, no sales pressure, and no generic packages.
With Dixon Electrical, you get the benefit of experience, direct accountability, and a genuine focus on doing what’s best for your home, not our bottom line.
Unlike larger national chains, Dixon Electrical offers direct, personal service from consultation through to installation.
With no sales reps, no shortcuts, and no upsells, we focus on delivering the right solution for each homeowner based on experience, honesty, and quality workmanship.
Does Dixon Electrical outsource work to subcontractors?
No. All installations are handled in-house by Matt Dixon and his small, qualified team. This allows us to maintain full control over quality, safety, and installation standards — every time.
How does Dixon Electrical ensure quality control on every installation?
Every job is personally overseen by Matt, who treats each home as if it were his own.
We only use proven products, follow all NZ safety and compliance standards, and never cut corners on workmanship.
Our installs are neat, efficient, and built to perform long-term.
What does “real-world solar experience” mean in your business?
It means we don’t just sell solar — we live it. Our advice comes from firsthand experience using the systems we install, understanding how they work in real Kiwi homes, and knowing how to optimise results in the field — not just on paper.
What kind of products and brands does Dixon Electrical trust and use?
We work with top-tier components that offer long-term reliability and performance.
That includes Suntech 450W+ solar panels, Sigenergy inverters and batteries, and Clenergy mounting systems — all backed by strong manufacturer warranties and proven real-world performance.
What safety measures does Dixon Electrical take during installations?
Safety is built into every job. We use full scaffolding or roof harness systems depending on the property and follow strict compliance protocols to ensure every installation meets current New Zealand electrical and solar safety standards.
Are you accredited with SEANZ and endorsed for solar work in New Zealand?
Yes. We are proud members of SEANZ (Sustainable Energy Association of New Zealand) and hold an official endorsement for solar installations in NZ.
This recognition reflects our commitment to best-practice solar design, safety, and industry leadership.
Customer Experience & Process
How is communication handled before, during, and after the install?
With Dixon Electrical, you’re not passed between departments. Matt Dixon is your point of contact from day one — handling consultation, design, installation, and follow-up.
That means clear, honest communication, fast response times, and direct accountability throughout your project.
Quality, Warranties & Support
What warranties come with a system installed by Dixon Electrical?
Every installation includes a 25-year panel performance warranty, a 10-year warranty on Sigenergy inverters and batteries, and a 5-year workmanship warranty.
You’ll also receive a formal compliance certificate and full handover documentation for peace of mind.
What happens if I experience an issue after the install?
Just call — you’ll speak directly with Matt and our team. We stand by our work, and we’ll respond quickly to resolve any performance or technical issues.
No runaround, no delays, and no passing the buck.
Do you offer support for heat pumps and EV chargers too?
Yes, we do. We provide full support for all systems we install — whether it’s your solar setup, heat pump, EV charger, or switchboard upgrade. If you ever need advice, adjustments, or service, we’re here to help.
Brand Values & Community
What values drive your approach to solar and electrical work?
We’re guided by five core values: Real Experience, Quality Over Quantity, Transparency, Efficiency, and Safety.
These values ensure that every job — big or small — is treated with the same care, attention to detail, and respect for the customer.
How is Dixon Electrical helping local homeowners reduce their energy bills?
We design each system around the client’s actual energy usage, helping offset up to 80% of power costs.
With rising electricity prices, we help families take back control of their power bills through efficient, customised solar systems that perform.
Feedback & Reputation
How can I leave a review or testimonial for Dixon Electrical?
We’d love to hear your feedback. You can leave a review by searching “Dixon Electrical Awakeri” on Google and clicking on our listing.
You’re also welcome to send your testimonial via email or social media — we appreciate every message we receive.
Why do customers recommend Dixon Electrical to others in Whakatane?
Because they know they’ll get quality service, expert advice, and a job done properly. Many of our clients refer us to friends and family after seeing the results — fast installations, lower energy bills, and a personal level of service that’s hard to find elsewhere.
Why do customers recommend Dixon Electrical to others in Whakatane?
Because they know they’ll get quality service, expert advice, and a job done properly. Many of our clients refer us to friends and family after seeing the results — fast installations, lower energy bills, and a personal level of service that’s hard to find elsewhere.
Vision & Long-Term Focus
What makes Dixon Electrical a future-focused, trustworthy installer?
We’re not here to pump out volume — we’re here to do it right. As energy systems evolve, we stay hands-on and up-to-date with new technologies, installation standards, and product performance.
Our small-scale, high-quality approach is built to stand the test of time.